How it works
1
Choose
the right colour
Use our colour consult tool to find the perfect match for your hair colour. This was created based off the in-salon consultations used by hairdressers.
Need more help? Ask a hairdresser
2
Order online –
get it to your door
We understand the freedom that comes with being able to do your colour whenever and wherever you want, so we’ve created a flexible subscription service that can be changed, stopped or swapped whenever you like.
2
Order online –
get it to your door
We understand the freedom that comes with being able to do your colour whenever and wherever you want, so we’ve created a flexible subscription service that can be changed, stopped or swapped whenever you like.
3
Get tailored instructions
for your colour
Our step-by-step video instructions will guide you through an easy, mess-free application, with tailored steps and timing just for your hair..
4
Get ongoing
support
If you need any assistance at all we have a whole bunch of verified stylists ready to help you along. These are our absolute favourite people in the world, and we know you will love them too!
4
Get ongoing
support
If you need any assistance at all we have a whole bunch of verified stylists ready to help you along. These are our absolute favourite people in the world, and we know you will love them too!
Colour Subscription Offer
Order your colour online and get it delivered to your door.
Hair Colour Kit
First time users- What’s included
- Colour + Reusable tools + FREE shipping on your schedule
- Hair colour and developer, PLUS reusable bowl, brush, gloves, clothing protection cape, hair clips and touch-up brush
- •
- Hairdresser to help you choose the colour
- •
- Tailored video instructions
- •
- Change or reschedule your colour anytime
- •
- Next colour delivered to you on your schedule for only $45
- FREE Shipping
Refill Colour
Returning customers- What’s included
- Colour + FREE shipping on your schedule
- Hair colour and developer
- •
- Personalised instructions
- •
- Change or reschedule your colour anytime
- •
- Colour delivered to you on your schedule so you never get caught out again.
- FREE Shipping
Don’t want the convenience of having your colour delivered for free on your schedule? No problem! You can simply buy the Kit and Refill as a one-off with a $10 flat rate shipping fee.
Frequenty Asked Questions
DO I HAVE TO SUBSCRIBE?
No, you can order both the kit and the colour refill as a one-off. If you do want to subscribe (and get free shipping!) you have all the control and can skip, change or cancel at anytime.
WHAT IS THE DELIVERY TIME?
Couriers are still experiencing long delays. Here are their delivery estimates:
- NSW/ACT/VIC/QLD: 2-5 business days
- SA & TAS: 5-10 business days
- NT: 7-12 business days
- WA: 12-15 days (express: 5-7 business days)
.
WHAT IF I HAVE A SENSITIVE SCALP?
We recommend you do a patch test with our colour if you haven’t already. For the patch test, dab a bit of mixed-up colour on the inside of both of your arms, and behind your ears and leave for 1 hour. Please wait at least 5 days before using the product to see if you get a late reaction. If you do see a reaction, please do not use the colour and contact us for a refund.
MONEY BACK GUARANTEE?
Yep, that’s right! We want you to love your colour, and we have put in a lot of effort to make sure of it – however sometimes it’s not a right fit, and that is why we are offering 100% money back guarantee.
HOW TO APPLY AT HOME?
It can be daunting starting to colour your hair at home, but don’t worry, we are here to help you every step of the way. Check out our How-to page for tips and tricks on how to apply your hair colour at home.
CAN I CHANGE MY COLOUR SUBSCRIPTION?
Of course you can! If you know what colour you want simply change your subscription on your MY ACCOUNT page. Or if you need some help, our hairdresser experts will be happy to give you advice on your next hair colour.